Leasing Agent/Administrative Assistant

Posted: 07/27/2016

Contact: Company Confidential

This position is primarily responsible for performing all activities related to apartment rentals, move-ins, and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Assists residents throughout their residency.


  • Core duties and responsibilities include the following. Other duties may be assigned.
  • Promptly responds to phone calls and emails from guests.
  • Reviews unit availability on a daily basis.
  • Walks tour paths, vacant units and make-readies on a daily basis to insure the “model” apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the “curb appeal” of the property.
  • Gathers information to learn about property, surrounding community, and competition
  • Uses the guest card to ascertain the needs and qualifications of every guest.
  • Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
  • Records all traffic in computer software program daily.
  • Follows up with each guest a minimum of five times.
  • Creates applicant files and processes applications.
  • Verifies qualifications of applicants.
  • Presents all applications to Manager for approval.
  • Contacts applicants to confirm approval or denial of application within 24 hours.
  • Schedules lease signings within 24 hours of approval.
  • Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.
  • Completes lease agreement and collects rental deposit.
  • Inspects condition of premises periodically and arranges for necessary maintenance.
  • Participates in any outside marketing events as required.
  • Assists in mailing outreach.
  • Distributes flyers and letters to residents if necessary.
  • Shops competitive properties and assists manager in preparing a market comparison grid.
  • Records all resident correspondence and submit to manager for review.
  • Assists in promoting Fieldstone Properties’ communities.
  • Assists manager with any requested work to be done on the property.
  • Promotes resident retention programs.
  • Maintains courteous communications with residents, applicants and representatives of other companies.
  • Adheres to federal and state Fair Housing Laws.
  • Adheres to all company policies.
  • Supports team in achieving the goals of the property.
  • Maintains a “team spirit” and works well with the entire staff.
  • Demonstrates flexibility with hours and days worked.

This position has no supervisory responsibilities.

Please email resume to mfelts@fieldstoneprop.com

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