Job Postings: Advance Your Career in the Multifamily Industry

• Specific duties include, but are not limited to: welcoming resident guests, after-hours package pickup, addressing resident inquiries and concerns, updating communication logs on active buildings, etc.
• Provide resources to our customers and an open and welcoming environment for our residents, customers, vendors and neighbors.
• Acquire a broad knowledge of the community and the surrounding area
• Build strong relationships with current and future members of the apartment community.
• Marketing the property
• Maintain positive relationships with residents to ensure that communication between residents and community representatives is open and effective
• Assist with on and off-site resident events and initiatives
• Social Media posting, Blogging, and Internet Presence
• Work as part of the site team to ensure that each event is a sociable and pleasurable environment
• Answer the concierge phone line.
• Ensure that the Community Amenities area has proper inventory
• Proactive communication with Management for issues or concerns
• Review the Activity Log and be ready to begin work at the commencement of the shift
• Maintain an appropriate level of confidentiality in regard to the residents
• Adhere to all property guidelines and standards of performance
• Maintain work area to an appropriate level of presentation
• Other duties as assigned

Competencies:

• Must be able to speak, write and communicate effectively in English
• Must maintain professional appearance and comply with prescribed dress code policy
• Ability to cope in a fast-paced environment and ability to work under minimal supervision

Important Education:

High School Diploma, GED, Trade, Technical, or Vocational school

Important Experience:

1+ years of related experience

Other Information:

32BJ Union Membership after 90 days

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 5% of the time. Travel may vary in frequency and duration. The employee must be able to demonstrate the ability to exert up to 15 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.

Other Duties:

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. 

The company will not pay less than minimum wage for this role.

The compensation for the position is: $19.68 per hour

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

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• Previous successful experience in a customer service environment (retail, hotel and restaurant industry experience welcome)
• NJ Real Estate License required
• Exceptional written and verbal communication abilities
• Professional appearance and demeanor
• Ability to successfully multi-task; work independently and meet multiple demanding deadlines
• A proven intermediate proficiency in Microsoft Word, Excel and Outlook as well as exceptional written and verbal communication abilities
• Previous residential leasing experience & familiarity with Fair Housing regulations/guidelines preferred
• Must have reliable transportation and be on time to work daily, commute to all properties, and off-site company trainings if required.

Compensation: $50k

Benefits: Veris Residential, Inc. has a proven record of success along with competitive compensation and an excellent benefits package which includes medical, dental, vision, FSA/DDC, company paid life insurance, supplemental insurance programs and 401(k).Great Place to Work Certified Jan 2024 – Jan 2025

Put your career on our fast track to success by contacting us now!For more information, log on to www.verisresidential.com. Resumes are also accepted by fax.732-590-1005

Veris Residential is an equal opportunity/affirmative action employer. Veris Residential does not discriminate against applicants on the basis of race, creed, nationality, sex, color, religion, national origin, ancestry, age, genetic information, mental or physical disability, marital status, familial status, domestic partnership status, civil union status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, military status or any other category protected by federal, state or other law applicable in the location of employment

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• Financial management of property operations within approved budget;
• communication with residents, vendors & contractors
• Personnel: hire, train, motivate & supervise on-site staff
• Office Administration: ensure accuracy in preparation & review of property data/reporting
• Resident Relations: enhance resident retention through provision of phenomenal customer service
• General: Coordination of work orders and move ins/move outs with Maintenance Department; Marketing and leasing of the property; Safety

• High School diploma or equivalent. A college degree is preferred but not required.
• NJ Real Estate Sales License required
• Proven ability in providing exceptional Customer service/resident relations
• Excellent written and verbal communication skills, as well as professional appearance and demeanor
• Ability to work weekends and flexible hours • Experience managing a team
• Proven intermediate or better proficiency level in Microsoft Word, Excel (formulas) and Outlook
• Previous experience in a customer service environment
• Ability to be well-organized in a fast-paced environment successfully multi-task; work independently and meet multiple demanding deadlines
• Familiarity with Fair Housing regulations/guidelines
• All candidates must successfully pass background check and drug screening
• Valid driver’s license and insurance required

Skills:

Leasing and Marketing:

• Conducts the new application and re-certification processes;
• Reviews all lease forms for accuracy and compliance with resident policy;
• Assist in preparation of advertising and marketing programs;
• Assist in preparation of monthly reports.
• Tenant Management:
• Implements rent collection programs, attends court as necessary;
• Supervises move in and move out procedures;
• Schedules tenant/management meetings with the Regional Property Manager;
• Reviews resident compliant log.
• Financial reporting and control:
• Prepares purchase orders for approval;
• Prepares inventory of all equipment and supplies;
• Assist in preparation of the budget.

Physical Asset Maintenance:

• Supervises scheduling of maintenance work in Yardi;
• Establishes a rotating schedule of personnel for emergency maintenance with maintenance supervisor;
• Makes regular follow-up inspections on maintenance work;
• Makes regular inspections of grounds, including all common hallways, provides written reports to the Regional Property Manager and Owner as required;
• Supervises all vacant apartment make-ready procedures;
• Make recommendations for physical repairs, replacements and/or improvements;
• Makes recommendations for supplies, materials and equipment;
• Recommends expenditures, within budget allocations;
• Evaluates maintenance operations periodically to determine cost efficiency.

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