Accountability Is Not a Bad Word
Reframe accountability to build trust, ownership, and results.
Join Us Virtually
Event Details
Join NJAA and national speaker Stephanie Oehler for Accountability Is Not a Bad Word, an interactive and energizing webinar session that redefines accountability as clarity, ownership, and momentum--not blame or micromanagement.
Participants will examine where accountability most often breaks down, engage in guided self-reflection, and workshop real-world scenarios in real time. This session blends powerful mindset shifts with practical tools leaders can immediately apply to strengthen follow-through, build trust, and drive results.
Each attendee will also receive a post-webinar Reflection & Retention Worksheet to reinforce learning and support real-world application after the session.
Learning Outcomes
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Re-frame accountability as a leadership advantage rather than a punitive tool
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Identify accountability gaps through guided self-reflection exercises
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Set clear expectations that drive ownership and follow-through
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Apply practical accountability frameworks that motivate without micromanaging
High-performing teams don’t avoid accountability--they operationalize it. This session equips leaders with clear, actionable strategies to improve execution, alignment, and results while maintaining trust and morale.
Who Should Attend?
- Regional Managers
- Property Managers
- Assistant Managers
- Leasing Managers
- Managers at all levels (including owners and supplier partners) seeking stronger accountability and follow-through
- Team Leaders, Supervisors, and Department Heads
- Professionals responsible for driving performance, results, and team engagement
NAA Credential Holders
Those that successfully complete this course will receive one (1) continuing education credit for National Apartment Association (NAA) designations.
Questions?
Should you have questions about this course, please do not hesitate to contact education@njaa.com and a member of our team will be more than happy to assist you!