Certified Apartment Manager Designation Training (CAM) - Spring Session 2027

Advance your career. Strengthen your community. Make a measurable impact.

The Certified Apartment Manager (CAM) credential equips property managers with the skills to lead stronger teams, improve resident satisfaction, and drive property performance. This nationally recognized program connects daily operations with ownership goals; preparing you to succeed in every aspect of community management.

Through CAM, you’ll learn to:

• Increase occupancy through effective marketing and leasing.
• Strengthen resident relations, retention, and service.
• Manage maintenance, inspections, compliance, and vendor relationships.
• Recruit, train, and lead high-performing teams.
• Analyze financial performance and maximize net operating income.

NJAA is proud to once again partner with nationally sought-after instructor Maria Pietroforte to offer CAM in a live, virtual format. Through real-time instruction, collaborative activities, and practical scenarios, you’ll gain knowledge you can put to work immediately.

To earn your CAM credential, you must complete the following:

• Minimum of 12 months of onsite property management experience (this can be obtained while taking the course; you will receive a provisional certificate until this requirement is met)
• Successful completion of CAM coursework
• Passing the CAM exam within six (6) months of declaring candidacy

Note: This course requires the use of an eBook, which is included in the cost of the training. Attendees will have the option to print their eBooks themselves or purchase a physical copy. 

Students must attend all sessions in full, with cameras on, to qualify for the final exam and credential. Recordings are available only for approved emergency absences. 

Before registering, review all course dates and NJAA’s full credential course attendance policy, including absence and make-up requirements.

The CAM exam is administered through Live Online Proctoring (LOP), allowing you to test from home or your office. A webcam and audio capability are required. Schedule your exam at least four days in advance, subject to proctor availability.

• Format: One exam with 185 questions and a four-hour time limit.
• Retakes: A $100 fee applies if you do not pass.
• Accommodations: Request special accommodations in advance by calling NAAEI at (703) 797-0611.

Visit the National Apartment Association’s exam information page for additional details.