Certified Apartment Manager Designation Training (CAM) - Fall Session

Course Overview

The Certified Apartment Manager (CAM) is designed to teach property managers to become vital links between the apartment community, owners, and staff, providing high-quality training to help you improve your company’s bottom line.

NJAA has partnered with board member, Robin Flagler, Senior Director of Property Management for Novara Living, to instruct the CAM training virtually!

In this live instructor-led format, students will have the ability to engage with the instructor during class and collaborate with their classmates inside and outside of the virtual classroom. Combined with virtual activities and group homework outside of class, this exclusive training will give attendees real-world scenarios along with a thorough review of all aspects of the Certified Apartment Manager position.

Learning Objectives:

• Master industry-specific real estate fundamentals to sharpen your role and elevate your marketing expertise.
• Embrace your leadership role—learn to inspire, develop, and lead your team effectively.
• Gain practical team development tools you can apply immediately.
• Review legal responsibilities and risk management with a comprehensive checklist.
• Learn efficient asset maintenance to improve cost control and resident satisfaction.
• Understand property valuation and key financial metrics as an investment manager.
• Prepare for the CAM exam with a focused review of test protocols and sample questions.

CAM Requirements

• Minimum of 12 months of onsite property management experience
• Successful completion of CAM coursework
• Passing the CAM exam

To earn your CAM credential, you must complete the coursework and exam within 6 months of declaring candidacy.

The CAM exam is a 1-part exam delivered via Live Online Proctoring (LOP) which can be done from the comfort of your home or office. LOP requires a webcam and audio capability for your computer, and must be scheduled four (4) days in advance according to proctor availability. The CAM exam is 4 hours in total and is 185 questions. There are no breaks during the exam, but you can excuse yourself to go to the rest room or get a drink of water. However, the clock does NOT stop. Please, note: if you do not pass the exam, there will be a retake fee of $100. Additionally, if you require special accommodations, please call NAAEI at (703) 797-0611 ahead of time.