How to Lead When You Don’t Have Authority: Influence Without the Title
Influence outcomes and lead without relying on a title.
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Event Details

Most people in our industry are leading without formal power. Leasing professionals are winning over skeptical prospects and building lasting resident relationships. Service teams are navigating resident expectations while coordinating with suppliers. Assistant managers are steadying the team when the manager is offsite.
This session is built for those people. National speaker Mindy Price teaches how to lead through influence rather than position, and how to earn trust, create buy-in, and move work forward even when authority is limited.
Learning Outcomes
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Influence up, down, and across without formal authority.
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Identify and use the four types of power you already have.
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Gain buy-in when giving directives is not an option.
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Understand the difference between persuasion and manipulation.
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Build credibility fast, even when new to a role or team
Why Should You Attend?
Most leadership training assumes you have a title and a team reporting directly to you. This one does not. It is built for the people doing the real work on the ground and meets them exactly where they are. Walk away with practical tools you can use immediately to create real impact without waiting for permission.
Who Should Attend?
- Leasing professionals
- Assistant managers
- Maintenance team members
- Resident services staff
- Anyone expected to lead conversations, influence outcomes, or drive results without formal authority
NAA Credential Holders
Those that successfully complete this course will receive one (1) continuing education credit for National Apartment Association (NAA) designations.
Questions?
Should you have questions about this course, please do not hesitate to contact education@njaa.com and a member of our team will be more than happy to assist you!