Back to Events

Human Superpowers in an AI World

Build Meaningful Leasing Connections AI Can’t Replace

Tuesday, September 15, 2026
10:00 AM - 11:00 AM (EDT)

Join Us Virtually

Event Details

In a time when AI can schedule tours, generate emails, and answer questions in seconds, the most successful leasing professionals know one thing for sure: nothing replaces the power of human connection!

Join nationally recognized speaker Rebecca Rosario as she explores five essential Human Superpowers that, when paired with  technology, help leasing teams build deeper rapport, deliver unforgettable experiences, and create lasting resident loyalty.

This highly interactive session blends practical techniques, real-world leasing scenarios, and engaging exercises designed to help you strengthen your human skills while still leveraging technology as a support tool, not a replacement.

Learning Outcomes
Participants will learn how to:
  • Apply advanced listening and empathy techniques to recognize emotional cues and tailor leasing experiences to individual prospects.
  • Integrate human connection strategies with technology tools to create consistent, authentic, and memorable interactions.
  • Design follow-up experiences that build trust, deepen relationships, and clearly differentiate your community from the competition.

Why Should You Attend?

This session is a anyone who wants to stand out in an increasingly automated world. You’ll learn how to combine modern tools with five essential Human Superpowers to create leasing experiences that feel personal, meaningful, and genuinely human. Walk away with the skills competitors can’t automate and residents won't forget!

Who Should Attend?

  • Regional Managers
  • Property Managers
  • Assistant Managers
  • Leasing Professionals 
  • Team Trainers
  • Marketing Professionals

NAA Credential Holders

Those that successfully complete this course will receive one (1) continuing education credit for National Apartment Association (NAA) designations.

Questions?

Should you have questions about this course, please do not hesitate to contact education@njaa.com and a member of our team will be more than happy to assist you!