Managing Resident Risk and Emergencies

Risk management is a critical function in property management, requiring proactive strategies to reduce exposure and safeguard the health and safety of residents. This session will guide participants through identifying potential vulnerabilities, conducting thorough risk assessments, and implementing proper documentation practices to address compliance and operational challenges.

National speaker Maria Pietroforte demonstrates how a structured risk management approach to emergency response planning strengthens your ability to act quickly and effectively during emergency situations. This course provides a comprehensive overview to help you develop or refine an emergency preparedness plan, including clearly defined staff roles and responsibilities.

Learning Outcomes

• Identify potential and foreseeable hazards
• Understand the importance of risk assessment, emergency planning, and documentation
• Create and implement a safety checklist
• Apply prevention and mitigation strategies
• Assign roles and responsibilities for emergency response
• Communicate effectively with residents and support emergency preparedness efforts.