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The Power of One-on-Ones: Building a Feedback Loop

One-on-one conversations that drive clarity, accountability, and growth

Tuesday, April 14, 2026
10:00 AM - 11:00 AM (EDT)

Join Us Virtually

Event Details

Annual reviews are outdated. Real-time feedback is a game-changer.

Join NJAA and national speaker Stephanie Oehler for a practical, results-driven webinar designed to help leaders build a culture of continuous feedback—one that increases engagement, performance, and trust.

Let’s be honest: most leaders don’t love one-on-ones. They can feel awkward, repetitive, or like just another meeting on an already packed calendar. This session shows you how to structure one-on-ones so they feel less like a checkbox and more like a powerful leadership tool—one that actually saves time, reduces miscommunication, and improves performance.

Participants will also receive a post-webinar Reflection & Retention Worksheet to reinforce learning and support real-world application long after the session ends.

Learning Outcomes
Participants will learn how to:
  • Implement weekly, monthly, and quarterly feedback loops for ongoing performance management.
  • Distinguish between coaching and corrective action to better support employee growth.
  • Use structured one-on-ones to build trust, engagement, and accountability.

Why Should You Attend?

Consistent feedback prevents surprises, strengthens trust, and keeps performance conversations from becoming high-stress events. This webinar delivers simple, practical frameworks that make one-on-ones easier to lead, easier to repeat, and far more effective—without turning them into a time drain.

You’ll walk away with tools you can use immediately to improve communication, reduce misalignment, and lead more confident, engaged teams.

Who Should Attend?

  • Supervisors & Team Leads
  • Regional Managers
  • Property Managers
  • Assistant Managers
  • Supplier Partners that manage staff members

NAA Credential Holders

Those that successfully complete this course will receive one (1) continuing education credit for National Apartment Association (NAA) designations.

Questions?

Should you have questions about this course, please do not hesitate to contact education@njaa.com and a member of our team will be more than happy to assist you!